ACT Broadband is Internet service provider, which previously known as Beam Tele Fiber . ACT stands for Atria Convergence Technologies Pvt. Ltd. ACT Fibernet is a brand which is now a huge company stand on the third position for providing Internet services. They offer you wide range of Internet package with good speed.
ACT Broadband has covered more than just a few states. They are available in Hyderabad, Delhi, Mumbai, Bangalore, Chennai, Eluru, Vishakapatnam, Nellore, Guntur, Vijayawada, and Coimbatore. ACT broadband is now preparing to expand to other cities.
ACT Broadband has a wide range of packages and offers you can choose which suits your requirement. We have provided the numbers below so you can contact them for the new connection and to raise a concern or to solve any of your queries
ACT Broadband customer care
Here is the list of customer care numbers you can call with city name mentioned. Most of the customer care are available from 6 AM to 12 PM from Monday to Saturday.
- Bangalore : 080 42840000.
- Hyderabad :040 66272727.
- Chennai – 040 66272727.
- Vishakhapatnam – 0891 4284000.
- Vijayawada – 0866 6681000.
- Coimbatore – 0422 4284000.
- Delhi – 011 42340000.
- Eluru – 08812 245000.
- Guntur – 0863 6681000.
- Nellore – 0861 2301999
List of Act Broadband Customer care contact numbers and toll-free number:
Bangalore : You can mail Bengaluru [email protected]
If you want to get a new connection, you can call 080 42840099 and get connection slot.
In case if you are already subscribed to ACT broadband, you can ask your queries – 080 42840000
Hyderabad: You can mail Hyderabad division at [email protected]
For New Connection, you can call to this no – 040 66272727
Another number to reach customer care and it is Toll-Free No. : 18004199499
Chennai: You can mail Chennai division at[email protected]
You can call Chennai customer care – 040 66272727
Coimbatore: You can mail the Coimbatore division at [email protected]
This number serves both for customer care and to get new connection – 0422 4284000
Delhi: You can mail the Delhi division at[email protected]
You can call the Delhi customer care – 011 42340000
Eluru: You can mail Eluru division at [email protected]
You can call Eluru customer care – 08812 245000
Guntur: You can mail Guntur division at[email protected]
You can call Guntur customer care – 0863 6681000
Nellore: You can mail Nellore division [email protected]
You can call Nellore customer care – 0861 2301999
Vijayawada: You can mail Vijayawada division – [email protected]
You can call Vijayawada division – 0866 6681000
Vishakhapatnam: You can mail Visakhapatnam’s division at [email protected]
You can call Visakhapatnam’s customer care – 0891 4284000
How Does ACT broadband Process Work:
First of all, to get new connection you call the service provider of your area from above numbers. After calling them, they will send you a representative to your home or work place to explain the packages.
Choose your package wisely, select the speed you need for your home or business and do not forget to ask how much FUP (Fair usage policy) is included in each package. In other words if you have selected 20MB package with 60GB FUP, no matter how much you download or surf your 20MB package expires after 60GB downgrading your speed to 512KBPS as they mentioned in their policy.
Make sure to clear all of your doubts and questions. Once you done with the information, you will be asked to pay a upfront for the package you selected. Then they will ask you submit your PAN card xerox, passport size photos as a proof to get your connection initiated.
Once you are done with all of the documentation, they will provide you a date and receipt of payment. The Internet connection will be provided within 3-4 business days, occasionally even earlier than mentioned date.
ACT Fibernet also provides wi-fi routers which are included in some of their packages or in offers. But they do provide branded wi-fi routers which are made to support ACT Fibernet connections. They do come at an expensive price when compared to wi-fi routers available in the market.
When the activation team arrives, they will set everything up within 30 mins to and hour, and make sure to check everything before they leave. Keep a notepad and note down information like user name, pass and how you change pass etc. That’s one way to avoid unnecessary trouble and confusion.
In few cases, you might have towait longer than expected date because of technical issues or delay in sending a technician over to your place, in such scenarios you can raise a ticket by calling the representative or customer care.
1. Modem 16 Connections, Does Internet Goes Down?
It is true that your connection is added to a modem, you will be joining with 15 other Internet consumers. There is nothing to worry about since they prevent the servers from overloading by setting up FUP, that’s one way for them to make sure the flow of data keep goes on.
2. Why Most Pople Go For ACT?
There are big players in the market who are providing similar services. Brands like Airtel, Reliance, Tata and BSNL more. Bigger brands have better services like Dongle & Data card with wi-fi. ACT Fibernet has a huge market to compete so they choose to lower their price down to attract new customers and it has worked pretty well in their favor. Thus most of the consumers are now redirected to ACT Fibernet.
3. Do They Have Responsive Customer Care:
I wouldn’t say that they have the best customer support on the floor but they do provide the information you need. The customer care has a parameter, where they can only raise a ticket or to take the heat of callers. In the end, you always approach the head of your city or branch to ensure your problem is resolved.
Here are the list ACT Broadband Toll-free customer care numbers. ACT Broadband does offer some cool packages at a lower price that attracts us to subscribe to their package.
ACT Fibernet uses their own private IP address so they don’t rely on other Internet service providers. Not only that currently, they are also providing dynamic IP address, which makes it secure for us to use it.
We understand that you have questions regarding today’s topic, you can go ahead and ask your question in the comment section. We appreciate your valuable feedback or question and we will try to answer as quick as possible.