Air India is the third largest airline in India after Indigo and Jet airways on the basis of passengers carried by the organization. It was found by J.R.D TATA in 1932 and named it as Tata airways, later after world war 2 it was taken over by the government of India and from then it is called as Air India. Air India operates its flights in domestic as well as international destinations. It is served in 48 domestic destinations and 36 international destinations which includes 24 countries across the top 4 continents. Air India serves millions of people daily and it makes sure that it takes their passengers to their destinations safely and with more comfort. Air India being a large organization it uses many advanced technological ways to support their customers 24/7. Here we are providing you with all the details related to the customer care services provided by Air India.
Air India Toll-free customer care help line number
Dial : 1800 180 1407 toll-free number from your BSNL/MTNL or any of the major network service providers of India.
You can call the above number 24/7 even on Sundays and public holidays for support. Here from calling the above mentioned number you can get details related to your ticket booking, ticket cancellation, flight departure time, flight arrival time, boarding time, passport related issues, visa related issues and many other details can be obtained from the customer care support.
Air India Online booking help desk numbers
Dial : 011-24624074
Dial : 011-24624075
The customer can just dial any of the two mentioned landline numbers and can get the information related to your Online booking. Here you can request information related to your ticket booking, ticket cancellation, amount refund, transactional problems, flight timings, flight working days and many other details related to flight booking can be known through dialing the above given numbers.
You can also contact the online booking help desk through mail, here you need to mail the query details to the : eCommerce@airindia.in and can get email support for your online booking. Here you can request for your ticket booking details, ticket cancellation details, amount refund, transactional problems, flight timings, flight working days and many other details related to flight booking.
Frequent Flight Program Customer care help line numbers
Frequent Flight is a program launched by Air India and their subsidiary members. Here in this program the frequent customers of Air India can gain reward points on their every travel. Here this frequent customer can redeem this reward points on the next flight booking or he / she can get discount on traveling to Singapore or in Lufthansa airlines.
Dial : 1800 180 1407 toll-free number for 24/7 customer support related to Frequent Flight program.
Here you can enquire about the available points in your account, redemption process, offers on FFP, many other details can be acquired through this customer care support.
You can also get E-mail support for FFP program, you can mail to the below mentioned mail ids based on your query type.
For General Queries : email@example.com
For Missing miles / Retro credit : firstname.lastname@example.org
For Redemption related Queries :email@example.com
For Silver Edge Members : firstname.lastname@example.org
For Golden Edge Members : email@example.com
For The Maharajah Club Members : firstname.lastname@example.org
Air India Overseas customer care support
Air India USA Customer Care Number : 1800-223-7776 (Toll Free)
Air India Canada Customer Care Number : 1800-625-6424 (Toll Free)
Air India UK Customer Care Number : +44-207-760-3290
Air India France/Paris Customer Care Number :+33-1-76545741
Air India Germany/Frankfurt Customer Care Number : +49-69-12009821
Air India Australia Customer Care Number : 1800-247-463 (Toll Free)